Frequently Asked Questions - FAQ

For adults and seniors who want help with daily tasks, errands or organizing their space, in a calm and respectful environment.

• Groceries and errands

• Picking up medications at the pharmacy

• Returns and exchanges

• Miscellaneous purchases

• Post and parcels

• Organization and decluttering

• Kitchens and pantries

• Wardrobes and storage spaces

• Paper and documents

• Creative or hobby supplies

• Assistance with non-medical daily tasks

• Accompaniement (certain conditions apply)

Simple and patient help with smartphones, tablets and computers * This service does not replace professional IT support *:

• Understanding the basic functions

• install or remove applications

• Camera operation (photos, videos)

• Help with emails, online forms and printing

• Basic parameter adjustments

• Use the GPS function

• Medical care or assistance with personal hygiene

• Medication management

• Childcare

• Emergency services

• Heavy cleaning (complete bathrooms, deep cleaning)

• Hazardous environments or situations of extreme accumulation

• This service focuses on assistance, organization, and light maintenance related to the tasks performed. It does not replace a housekeeping service.

Yes. Transportation can be provided as needed (errands, appointments, etc.).

The support provided is strictly non-medical. I do not participate in consultations, medical care, or medication management.

$40/hour, taxes included

• Monthly packages available (one visit per week)

• First visit: $30 taxes included for 1 hour (for a limited time)

• Hours are paid after the visit (cash, Interac e-Transfer, debit, credit)

• Shopping expenses (groceries, pharmacy, etc.) are paid in advance by Interac e-Transfer or cash.

• Receipts are always given

24 hours' notice is required.
Late cancellations may incur minimum fees.

• Gatineau (Gatineau, Masson-Angers, Buckingham)

• Petite-Nation (Ripon, St-André-Avellin, Papineauville, Plaisance, Thurso)

By phone or text at 819-598-3128.

The first visit allows us to get to know each other, understand your needs and see how I can help you in a concrete and respectful way.

Before the visit

• We have a brief chat by phone or text message.

• You tell me the priority tasks.

• If commissions are involved, the fees are discussed in advance.

During the visit

• Together we establish the priorities

• The pace is calm and tailored to your needs.

• No pressure: we're taking it one step at a time.

• You always remain in control of the decisions

After the visit

• Let's take a brief look back

• If desired, we can schedule a future visit

• Payments are made according to what has been agreed

Every person is different. The service adapts to your reality.